REFUND POLICY
Orders are final
Jersey and uniform orders are final and nonrefundable, except where required by applicable law. Because each uniform is custom-sublimated and printed to your specifications, we cannot resell a returned item.
Customer-submitted errors vs. our mistakes
We print uniforms using the information you provide. Please review your order details carefully before submitting.
- 01If you spot an error, contact us before printing begins. Corrections confirmed before printing will not incur an additional fee.
- 02If printing has already occurred, customer-submitted errors (misspelled name, wrong number or size, etc.) will require an additional charge for a replacement jersey or uniform.
- 03Manufacturing defects or mistakes made by D'Lux Creations will be corrected or replaced at no additional cost to you.
To request a correction, email create@madebydlux.com as soon as possible.
Your legal rights
Nothing in this policy waives any rights you may have under applicable law, including any consumer protection rights that apply to your purchase.
Where this policy is shown
This refund policy is shown before payment at checkout and is included in our Terms of Service.
This site is operated by D'Lux Creations to collect uniform orders and payments only. Tournament information is provided for reference only. Questions? Email create@madebydlux.com.